ASP Project On Call Center Executer

ASP Project On Call Center Executer


The Main Objective of this System is to outline a framework to keep up significant data of the workers, divisions, Customer subtle elements for any BPO association.Call Center Executer is an inexorably imperative expertise as the utilization of call focuses turns into a mainstream strategy for concentrating data administrations, streamlining request taking and giving profitable client bolster. The aptitudes required to effectively set-up and deal with a call focus envelop everything from staff enrollment and faculty administration to specialized comprehension of the alternatives accessible, and an essential client relationship administration. From little client benefit divisions to vast call focuses, the significance of creating fruitful Call Center Executer is imperative for building an esteemed association with clients to help long-haul business development.

This framework (Call Center Executer) is helpful to the association, it keeps up the data about the representatives and it additionally contains the vital data of the client and their telephone Numbers, their administrations moreover. It additionally keeps up the worker roaster points of interest.This framework will track the representative’s login points of interest. And furthermore keeps up the information the representative go to the call and his conduct with a client and the discourse will be recorded into a document. Here and there client asks for the administration of the association. This information additionally keeps up the framework.


 The existing framework is a manual framework. Here the workers need to spare the data as exceed expectations sheets or Disk Drives.

 There is no sharing is conceivable if the information is as paper or Disk drives.

 The manual framework gives us less security for sparing information; a few information might be lost because of the fumble.

 It’s a restricted framework and fewer clients agreeable.

 Searching for specific data is exceptionally basic it requires the parcel of investment.

 It is exceptionally basic to keep up physically call records of clients since call focus gets enormous no of calls per a day.

 It is a dull activity to keep up various clients are asking diverse administration points of interest, regularly settle these inquiries are unrealistic. Robotized framework is required.

 Every representative having distinctive lists, diverse move timings, physically handle these list is extreme work.

 Search a worker list in call focus framework is a dreary activity.


The improvement of this new framework contains the accompanying exercises, which endeavor to robotize the whole procedure keeping in the perspective of database incorporation approach.

 User Friendliness is given in the application different controls gave by framework Rich User Interface.

 The framework makes the general venture administration substantially less demanding and adaptable.

 It can be gotten to over the Intranet.

 The client data can be put away in the incorporated database which can be kept up by the framework.

 This can give the great security for client data since information isn’t on a customer machine.

 Authentication is accommodated this application just enlisted Users can get to.

 There is no danger of information administration at any level while the undertaking advancement is under process.

 The mechanized framework will give to the clients to solid administrations.

 The speed and precision of this framework will enhance to an ever-increasing extent.


• Admin

• Employee

• Registration

• Customer

• Reports


• Generic Technology Keywords: Database, UserInterface, Programming

• Specific Technology Keywords: Asp.Net 3.50, C#.Net, MS SqlServer-05

• Project Keywords: Analysis, Design, Implementation, Testing

• SDLC Keywords: Presentation, Business Object, Data Access Layer



 Operating System Server: Windows XP or later

 Database Server: Microsoft SQL Server-2005

 Client: Microsoft Internet Explorer

 Tools: Microsoft Visual Studio.Net-2008

 User Interface: Asp.Net with Ajax

 Code Behind: VC#.Net


• Intel Pentium or More

• 512 MB Ram

• PC with 20GB


• WINDOWS OS (XP/2000/200 Server/2003 Server)

• Visual Studio.Net 2008 Enterprise Edition

• Internet Information Server 5.0 (IIS)

• Visual Studio.Net Framework (Minimal for Deployment) rendition 3.5

• SQL Server 2005 Enterprise Edition

DOWNLOAD: CallCenterExecuter

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