The manual submission of complaints and client servicing has been the most tedious part of the business. The time delay for a response and accuracy of complaint solving plays as a vital part for a client servicing. This situations and objectives play the compulsory improvement of use to serve the client with client service satisfaction. This System will allow the business procedure to run efficiently and will be utilized to assist or satisfy the client by giving a brief solution for their complaint within minimum time. The Customer receives the solution within a day online.
The clients may arise with many issues which can’t be solved at the same time with full support by the business. The main objective of the business is the Customer satisfaction. This system helps the clients to give their problems online at whatever point the client needs, without any constraints implied on them. This system helps the clients to briefly explain their complaint without any hesitation. Through this system the clients are helped with some predefined objections and quick arrangements which spare the valuable time of the clients. The clients get the answers for their protestation inside multi-day and the client can likewise see the status of the complaint at any time utilizing the complaint no. Through this system, the clients get the brief solution for their complaint.
- 233 MHz processor.
- 128 MB SD-RAM
- 2 – 4 GB Hard-Disk.
- 4x Compact Disk drive or quicker.
- 1.44 MB Floppy Disk Drive.
- Monitor. [ 640 x 480 Display ]
- Front End – PHP
- Back End – MySQL 5.0
- Server – Apache Server 2.0
- Design Tool – Macromedia Dreamweaver 8.0
- Documentation Tools – Microsoft Word
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